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Designing Service Excellence

By: Brian Hunt (Author) , Toni Ivergard (Author)

Manufacture on Demand

Ksh 10,800.00

Format: Paperback or Softback

ISBN-13: 9780367783747

Publisher: Taylor & Francis Ltd

Publication Date: Mar 31st, 2021

Weight: 304 grams

Dimension: 15.50 x 23.10 x 1.50 cms

Category: POLITICS & GOVERNMENT

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The moment of truth-that instant when consumers experience and judge service quality-often decides business success. This research-driven book provides practical information on the design, management, and organization of many different types of service industries, such as hotels, restaurants, banks and financial institutions, retail, and public

Get Designing Service Excellence by Brian Hunt at the best price and quality guranteed only at Werezi Africa largest book ecommerce store. The book was published by Taylor & Francis Ltd and it has pages. Enjoy Shopping Best Offers & Deals on books Online from Werezi - Receive at your doorstep - Fast Delivery - Secure mode of Payment

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